Privacy Policy
Information in compliance with personal data protection regulations
In Europe and Spain, there are data protection regulations designed to safeguard your personal information, which are mandatory for our organization.
Therefore, it is very important to us that you clearly understand what we will do with the personal data we request. We aim to be transparent and give you full control over your data, using clear language and simple options that allow you to decide how your personal information will be used.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your cooperation.
Who are we?
Our name:
Shockwave Metalworking Technologies BV – NL001378156B01
Business activity / Corporate purpose: Legal and juridical services
Registered address: Scherpenbergsebaan 49, 4721 ST – Schijf – The Netherlands – P.O. Box 50, 4715 ZH – Rucphen – The Netherlands
Phone: +31 165 343 451
Email: info@smt-holland.com
We are at your disposal, please do not hesitate to contact us.
What will we use your data for?
In general, your personal data will be used to maintain our relationship with you and to provide you with our services.
Additionally, they may be used for other purposes, such as sending you promotional material or advertising about our activities, with your prior consent.
Why do we need to use your data?
Your personal data are necessary for us to maintain our relationship with you and provide our services. For this purpose, we will offer you clear and simple options so you can decide how your personal information will be used.
Who will have access to your information?
As a general rule, only duly authorized personnel within our organization will have access to your personal information.
Similarly, entities that need access to your data to enable us to provide our services may also have access. For example, our bank will have access to your data if payment for our services is made by credit card or bank transfer.
In addition, public or private entities to which we are legally required to provide your personal data (for example, tax authorities) may have access. For instance, tax laws may require us to provide the Tax Agency with certain financial information that exceeds a specific threshold.
If, aside from the cases mentioned, we need to share your personal information with other entities, we will request your prior authorization through clear options allowing you to decide.
How will we protect your data?
We will protect your data using effective security measures appropriate to the level of risk associated with the use of your information.
To this end, our company has implemented a Data Protection Policy and conducts annual audits and reviews to ensure your data is always secure.
Will we transfer your data to other countries?
Some countries are safe for your data, while others are not. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that does not provide an adequate level of data protection.
If, to provide you with a service, it becomes necessary to transfer your data to a country that is not as secure as those within the EU, we will always request your prior consent and implement effective security measures to minimize any risks associated with such transfer.
How long will we keep your data?
We will retain your data for as long as our relationship continues and for as long as required by law. Once the applicable legal time limits expire, we will securely and environmentally responsibly delete your data.
What are your data protection rights?
You may contact us at any time to find out what information we hold about you, correct it if it is inaccurate, or delete it once our relationship ends, provided it is legally permissible.
You also have the right to request the transfer of your information to another organization. This right is known as “data portability” and may be useful in certain situations.
To exercise any of these rights, you must submit a written request to our address, accompanied by a photocopy of your ID, so that we can verify your identity.
We provide specific forms at our offices for these requests and will assist you in completing them.
To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.aepd.es).
Can you withdraw your consent if you change your mind later?
You can withdraw your consent at any time if you change your mind about how we use your data.
For example, if you previously agreed to receive advertising about our products or services but no longer wish to receive such communications, you can inform us through the objection form available at our offices.
What can you do if you believe your rights have not been respected?
If you believe your rights have been violated by our organization, you can file a complaint with the Spanish Data Protection Agency through one of the following means:
– Electronic headquarters: www.aepd.es
– Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 Madrid
– Telephone: +34 901 100 099 / +34 912 663 517
Filing a complaint with the Spanish Data Protection Agency is free and does not require a lawyer or legal representative.
Will we create profiles about you?
Our policy is not to create user profiles.
However, there may be situations in which, for service, commercial, or other purposes, we may need to create information profiles about you. For example, we may analyze your purchase or service history to offer you products or services tailored to your preferences or needs.
In such cases, we will implement effective security measures to protect your information from unauthorized access or misuse.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those described above. If, however, we need to use your data for other activities, we will always request your prior consent through clear options that allow you to decide accordingly.